Professional services for your business needs
foxray’s professional services team is dedicated to providing you with the experience and know-how, just the right support and services you need – in short, optimal solutions for your individual business requirements.
Altogether, our staff has over 220 years of experience. Experts in their field, they offer extensive competence in project management and methodologies, consulting and coaching, system and process design – with a strong focus on automating unique business-critical processes.
Their experience covers a vast diversity of industries. These include, among others: insurance, financial services, manufacturing, government and public services, business process outsourcing, and shared service centres.
What’s more, our certified foxray partners also provide project services, and we have around 200 xbound system expert consultants ready to assist you.
When your business calls for the automisation of critical processes, you
can count on our professional services team to assist you in the
following areas:
Process analysis and optimisation
Our experts review your existing processes and technologies to identify strengths and weaknesses, then develop ideas to enhance process performance and efficiency.
Our analysis services include the calculation of your ROI for new solutions and systems, as well as advice on improving the design efficiency of your existing systems. We also define KPIs to continually measure, monitor and control process performance.
Process automation consulting
foxray’s professional services team is geared to deliver the most effective and efficient process automation solutions and advice.
Our consulting services include the development of business logic, business rules and plausibility – while the optimisation of forms design and forms process management is offered to enhance process performance even further.
Implementation services
Our team has vast experience in planning and implementing document-driven process automation solutions for highly complex, high-volume business processes.
Our implementation services include integrating feeder and back-end systems – ranging from scanners, document classification and data extraction to workflow, ERP systems and archiving.
Customisation services
To meet your individual business needs, our professional services team also develops and implements customised components and solutions. What’s more, we tailor-make all the necessary interfaces to external systems as well as adapt existing solutions for optimal effectiveness.
After-sales services
To ensure that your processes continue to run smoothly and with the highest productivity possible, foxray’s experts provide all the essential training and support you need. We are always at your side – whenever you need us.